Terms And Conditions
Please read fully before purchasing any merchandise from micromagic systems ltd.
In no event shall micromagic systems be liable for any claim for incidental, consequential damages, or any injuries sustained due to the use of or improper use of products and / or kits purchased out of or in connection thereof with the manufacture, sale, delivery or use of any product in this catalo or web site. All micromagic systems products purchased should NOT be used for medical, life-saving, life-support, or any applications that could cause injury, dangerous / hazardous situations or consequential damages resulting from the use of the mechanical, hardware or software products sold or represented by micromagic systems.
All products sold by micromagic systems are for Self Learning Experiences, and for Safe Entertainment.
PRICES AND SPECIFICATIONS
Import Custom Duty/Taxes if payable are your responsibility.
All Custom Declaration Forms attached to packages from micromagic systems are clearly marked "Electronics Parts".
Product specifications, prices listed and availability of items in our web site and in our printed catalogue are subject to change without notice. All prices shown in our web site and in our printed catalogue are believed accurate at time of publication, but subject to change without any notice. We will always advise you of the new price increase and seek your approval before processing any orders you place.
If you paid via PayPal and are eligible for a refund, we will refund you via PayPal only. We do NOT refund the charges incurred by PayPal.
PRODUCT RETURNS POLICY
Contact micromagic systems before returning any items.
All sales are final.
New products are warranted for 30 days. Any return for repair or replacement must be pre-authorized by micromagic systems and under no circumstance will returns be accepted unless so authorized. Return Products under warranty must be pre-approved by micromagic systems and sent via certified mail, prepaid and insured, for your protection. (Please note we cannot refund shipping fees). All electronic kit sales are final. Due to the fact that components of the kit may be damaged during assembly we do not accept returns or refunds on any electronic kits
If you receive damaged merchandise, you must contact micromagic systems within 2 days of receipt of your original order. Specify clearly the reason for your refusal. We will exchange returned merchandise for same new merchandise, or for the item sterling amount within 7 days once we receive the returned damaged items from you. Proof of mailing is advised, as we cannot be held responsible for loss of the returned merchandise in mail transit. All return postage is non-refundable. The merchandise, including packing and wrapping material, being returned should be in the same condition as when you received them.
Please contact us via e-mail.
Defective merchandise will be replaced (No cash will be refunded). We reserve the right to refuse to replace any merchandise, which our micromagic systems technicians determine to be damaged by the user, or through inappropriate use of that merchandise.
We guarantee all products except electronic kits to be free of defects in workmanship and material for 30 days from the delivery date. We will repair or replace non-electronic kits (No cash will be refunded), at our option providing there is no evidence of customer misuse or alteration to that product item. If we cannot supply a replacement item, a refund will be offered.
micromagic systems carries a limited 30 day warranty on most items, some items carry an additional number of warranty days or special restrictions. If you want specific warranty information about a product contact micromagic systems.
We are not able to offer any refunds or accept returns for the following items and products: Electronic Kits.
Please be aware that if you cancel an order you may be responsible for restocking fees and / or shipping charges, including charges for return shipping. Cancelled orders are subject to a 25% or £5.00 minimum re-stocking fee. Orders cancelled within 24 hours of order placement will not be subject to re-stocking fees however this does not apply to orders with Express Shipping and Handling.
If we do not have stock of an item you have ordered, you may leave your order open, and as soon as we have stock you will be sent your goods. Alternatively we can refund your original order cost. Items that are out of stock can take up to 6 weeks for delivery.